FAQ

Do you accept returns or exchanges?
As of 5/1/24 we accept exchanges only. Please click HERE for full details. 

How soon can I expect my order?
We are a very small operation, but try to send orders out ASAP. Most orders will ship in 1-2 business days via USPS ground (3-4 day ship time). We are excited to now be able to offer FREE US shipping site wide for everything! 🇺🇸

What charity does Olive Active support?
We support the Lighthouse Mission, a Long Island non-profit that spreads the gospel & delivers food and clothing to the needy locally. To learn more, click HERE

How can I get in touch with any questions or concerns?
Please email us at shop@oliveactive.co or you can DM us on our IG or FB social media accounts @oliveactive.co 

What does ethically sourced mean?
Ethically sourced clothing comes from certified fair-labor workrooms that provide a safe working environment, fair treatment & living wages for their employees & workers. We do NOT source from fast-fashion factories (that often utilize child or slave labor). The US has labor laws in place that ensure anything made here is automatically considered ethical, and we try to source locally from the United States as often as possible. We do currently have merchandise from excellent workrooms in Brazil & Guatemala though, and we are in direct communication with all workroom owners, designers, and seamstresses that we source from

How are your fabrics different?
We try to use natural materials whenever possible, such as organic cotton & linen. These are the healthiest fabrics for the body. When we do use synthetic athletic fabrics (as these are most often desired for performance & exercise) we make sure the fabrics are of high quality solely. Our polyamide fabrics are eco-friendly and biodegradable - guaranteed to decompose in a landfill (when no oxygen is present - not in your closet!) in roughly 4 years versus the 50+ years needed for other synthetics.

If an item is out-of-stock, can I be notified about a restock?
Many of our items are limited-edition styles and colors, but depending on demand we may restock styles accordingly! If you are interested in a style that is out of stock or unavailable in a certain size, shoot us an email and let us know - shop@oliveactive.co 

Do you ship internationally?
We currently ship within the United States only.